Welcome to CNECT Help Center
Get help and learn about Thinfilm CNECT products and services
CNECT Release Notes
CNECT Cloud Platform Welcome Guide
CNECT Cloud Platform Experience Design Examples
Products and tags
How do I associate physical tags to my products?
How do I find out what product and URL are associated with a tag?
How do I assign a tag I have at hand to a product or move a tag from product to product?
How do I find tags that are not assigned to any product?
In the product parameters, what is the meaning of “Send tag ID”, “Send device unique ID” and “Send UTM source?”
How do I split a roll between several products?
Weekly Email Reports on Consumer Tap Activity
How does CNECT determine the location of a tap?
Some taps are missing location details. Why?
What is Live update?
What is the Experience feature?
How do I find taps related to an experience?
How to setup tracking code for my website?
How to setup Adobe JS Tagging integration
Need personal help?